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Market research: Characteristics of the health aware

By Jays Shortt on November 17, 2010

This post is in a series of posts summarising research on UK consumers’ attitudes to health and wellbeing, 201o. Click on the link to find out about health freaks. Health Aware (19% of UK) this group is interested in and are fairly knowledgeable about health matters, more than three in ten say that they are [...]

Posted in Analysis | Tagged consumer behaviour, health advice, health benefits, health matters, market research, marketing, research, statistics | Leave a response

DOs and DON’Ts when creating a customer satisfaction survey

By Jays Shortt on October 18, 2010

Do you use the internet to gain insights into the satisfaction of your customers? The most important thing you can do when building and managing a website is to listen to your userbase.  It’s all too easy to get carried away with cool designs and unnecessarily complicated new features. As a rule web designers and [...]

Posted in linkedin, Tips | Tagged advice, building a website, cocoon, logic, market research tool, marketing, social network, web design, web designers | Leave a response

How to promote your clinic to a GP surgery

By Jays Shortt on October 13, 2010

Recently on LinkedIn I asked the following question: Has anyone had any success promoting your services to local GP surgeries? Do you have any tips how to increase GP referrals? Thanks The best response was provided by Andre Duquemen of AttractPatientsNow.com. He wrote: Hello Jays, I built my business around working with local GPs and [...]

Posted in Feature, Guest Article, Tips | Tagged advertising, advice, cocoon, complementary and alternative therapies, free tools, gp practices, marketing, recommendations, referrals | Leave a response

Do your Twitter followers live locally? 8 tips for health professionals to grow a local audience

By Jays Shortt on September 13, 2010

Let’s face it, as a therapist, if you need face to face contact with your patients there’s no point having thousands of tweeps from every corner of the world following your business Twitter account. That’s the first thing to remember when you build your twitter strategy. The second thing is that the number of followers [...]

Posted in linkedin, Tips | Tagged advice, list, marketing, networks, twitter | Leave a response

How gyms, spas and clinics can use FourSquare to attract new clients and improve customer loyalty

How gyms, spas and clinics can use FourSquare to attract new clients and improve customer loyalty

By Jays Shortt on September 3, 2010

Yes, I run a gym/spa/clinic, but what is FourSquare and why should I care? Depending on how tech-savvy you are, you may or may not have heard about FourSquare. It’s a location-based social media platform that allows you and your friends to share your location with one another. Users can check-in to public places or [...]

Posted in Tips | Tagged advice, foursquare, marketing, networks, social media | 2 Responses

2 months free advertising for the UK’s health schools and colleges. Offer ends soon!

By Jays Shortt on August 24, 2010

Now that Cocoon Health’s adserver has been setup we’re reaching out to the UK’s health colleges and course providers. We are offering course providers 2 free months advertising on the site. The network is already home to over 1000 complementary therapists and fitness professionals. All we need from you is a 300x250px jpeg or gif [...]

Posted in Special Offer | Tagged cocoon, marketing, networks, special offer, support | Leave a response

Get your professional body to recommend you to the network

By Jays Shortt on July 14, 2010

I want to thank all our members for the feedback, ideas and encouragement we have received – almost 1,000 professionals now have a Cocoon on the network. As a social enterprise, we wouldn’t be able to do it without you. Many of you have suggested that we contact all the UK’s professional bodies and regulatory [...]

Posted in News | Tagged admin, advice, marketing | Leave a response

Therapist’s Google Adwords campaign generates 60% fewer leads in 1 year

Therapist’s Google Adwords campaign generates 60% fewer leads in 1 year

By Jays Shortt on July 7, 2010

I was at a networking event for complementary therapists in London last week. It was an opportunity* for therapists to support one another, share experiences and give advice and support. After we had had our sandwiches and mini-sausages I got into a conversation with a Therapist concerning his Google AdWords marketing activity. It started off [...]

Posted in Analysis | Tagged advice, marketing, research, social media | Leave a response

Research into health professionals’ marketing activities

Research into health professionals’ marketing activities

By Jays Shortt on May 18, 2010

Below are the results of some research we carried out a few months ago. In total 44 health professionals – including acupuncturists, osteopaths, physios and massage therapists – took the survey. These results won’t come as a surprise to many. The overwhelming majority find it almost impossible to make time for marketing. So much time [...]

Posted in Analysis | Tagged marketing, research, statistics | Leave a response

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